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Here are our most frequently asked questions:
NV3000
/ NV5000 / NV 6000 FAQ
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iLinkEye/DSS 1000 Ver. 4.3 or Below Hardware &
Software FAQ
State
Laws Regarding Cameras
Camera
Lenses and Field of View Chart
How
many days will my iLinkEye/DSS system record?
What is digital video recording?
How is digital recording better than video?
How do I see pictures from a remote location?
Can I use existing cameras with this system?
What guarantee do I have for this product?
Will I have to buy anything else after purchasing this system?
How do I know if I purchase this system now, that the price won’t drop next year?
How far can I go back to retrieve images?
Can I back recordings up permanently?
Can I add more cameras?
How is the system protected from unauthorized access?
Do I need special lines or connnections installed to be able to view remotely?
Is the system easy to operate?
How can I get help or tech support when I need it?
Why
is the iLink
Professionals system better and why should I buy it?
How many days will my iLinkEye/DSS system or DVR card record?
Recording days are based on size of your hard drive and number of cameras
are on the system. See the chart below:
iLinkEye/DSS 30fps Recording Chart
Chart is based on
continues 24hours recording
(You should get 2x to 3x more recording time in Motion Recording Mode.
Note: by default all DVR cards and systems are set to Motion Recording Mode)
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4 Cameras |
8 Cameras |
12 Cameras |
16 Cameras |
1 x 160G HDD
160G Hard Drive |
29 Days |
14 Days |
9 Days |
7 Days |
2 x 120G HDD
240G Hard Drive |
59 Days |
29 Days |
19 Days |
14 Days |
3 x 120G HDD
360G Hard Drive |
89 Days |
44 Days |
29 Days |
22 Days |
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State
Laws Regarding Cameras
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The laws of 13 states expressly prohibit
the unauthorized installation or use of cameras in private places. In
Alabama, Arkansas, California, Delaware, Georgia, Hawaii, Kansas,
Maine, Michigan, Minnesota, New Hampshire, South Dakota and Utah,
installation or use of any device for photographing, observing or
overhearing events or sounds in a private place without the permission
of the people photographed or observed is against the law.
A private place is one where a person may
reasonably expect to be safe from unauthorized surveillance.
Alabama, Delaware, Georgia, Hawaii,
Kansas, Maine, Michigan, Minnesota, South Dakota and Utah also
prohibit trespassing on private property to conduct surveillance of
people there. In most of these states, unauthorized installation or
use of a hidden camera, or trespassing to install or use one, is a
misdemeanor, punishable by a fine. In Maine, the privacy violation is
a felony. In Michigan, unauthorized installation or use of a hidden
camera is a felony, punishable by a $2,000 fine and up to two years in
prison.
Several states have laws prohibiting the
use of hidden cameras in only certain circumstances, such as in locker
rooms or restrooms, or for the purpose of viewing a person in a state
of partial or full nudity.
This page is intended to give you basic
information of "hidden" camera laws are in your State. We advise you
consult your Local & State Laws before installing any "Hidden" Camera.
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Alabama
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Video surveillance in a "private place"
is prohibited. For instance, a hotel room would normally be considered
private, but a hotel lobby would not.
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Alaska |
N/A |
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Arizona
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N/A |
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Arkansas
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The Arkansas statute prohibited in a
private place without the permission of the people photographed or
observed is against the law
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California
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Video recording of "confidential
communications" is prohibited without consent.
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Colorado
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N/A |
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Connecticut
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N/A |
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District of Columbia
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N/A |
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Delaware
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Hidden cameras are prohibited without
consent. |
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Florida
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N/A |
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Georgia
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Consent of all parties is required for
video recording and photography in private places.
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Hawaii |
Hidden cameras are prohibited without
consent. |
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Idaho |
N/A |
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Illinois
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Silent video recording is not prohibited.
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Indiana
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N/A |
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Iowa |
N/A |
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Kansas |
Hidden cameras are prohibited without
consent. |
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Kentucky
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N/A |
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Louisiana
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N/A |
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Maine |
Hidden cameras are prohibited without
consent. |
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Maryland
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N/A |
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Massachusetts
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N/A |
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Michigan
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Hidden cameras in a private place are
prohibited without consent.
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Minnesota
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Hidden cameras are prohibited in private
places. |
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Mississippi
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N/A |
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Missouri
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N/A |
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Montana
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N/A |
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Nebraska
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N/A |
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Nevada |
N/A |
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New Hampshire
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Hidden cameras are prohibited without
consent. |
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New Jersey
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The statute does not
prohibit hidden video recording.
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New Mexico
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N/A |
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New York
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N/A |
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North Carolina
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N/A |
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North Dakota
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N/A |
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Ohio |
N/A |
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Oklahoma
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N/A |
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Oregon |
N/A |
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Pennsylvania
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N/A |
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Puerto Rico
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N/A |
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Rhode Island
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N/A |
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South Carolina
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N/A |
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South Dakota
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Hidden cameras are prohibited without
consent. |
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Tennessee
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Tennessee's "Peeping Tom" statute forbids
a person to "knowingly photograph or cause to be photographed" in a
privet place |
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Texas |
N/A |
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Utah |
Hidden cameras are forbidden in private
areas; violation is a misdemeanor.
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Vermont
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N/A |
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Virginia
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N/A |
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Washington
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Silent video recording is not prohibited.
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West Virginia
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N/A |
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Wisconsin
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N/A |
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Wyoming
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N/A |
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Ala. Code §§ 13A-11-31, 13A-11-32; Ark. Code
§ 5-16-101; Cal. Penal Code § 632 (see also People v. Gibbons, 215
Cal. App. 3d 1204 (Cal. Ct. App. 1989); but see Wilkins v. NBC, Inc.,
71 Cal. App.4th 1066 (1999)); Del. Code Ann. tit. 11, §§ 1335, 1336; Ga.
Code Ann. § 16-11-60 to 16-11-64; Hawaii Rev. Stat. § 711-1111; Kan. Stat.
Ann. § 21-4001 (see also State v. Martin, 658 P.2d 1024 (Kan. 1983));
Me. Rev. Stat. Ann. tit. 17-A § 511; Mich. Comp. Laws Ann. § 750.539d; Minn.
Stat. § 609.746; N.H. Rev. Stat. Ann. § 644:9; S.D. Codified Laws Ann. §
22-21-1; Utah Code Ann. § 76-9-401, 76-9-403, 76-9-702.7.
Ala. Code §§ 13A-11-31,
13A-11-32; Del. Code Ann. tit. 11, §§ 1335, 1336; Ga. Code Ann. § 16-11-60
to 16-11-64; Hawaii Rev. Stat. § 711-1111; Kan. Stat. Ann. § 21-4001; Me.
Rev. Stat. Ann. tit. 17-A § 511; Mich. Comp. Laws Ann. § 750.539d; Minn.
Stat. § 609.746; S.D. Codified Laws Ann. § 22-21-1; Utah Code Ann. §
76-9-402.
See, e.g., Kan. Stat.
Ann. § 21-4001(a)(4); Me. Rev. Stat. Ann. tit. 17-A, § 511.
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Camera Lenses and Field of View Chart
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Lens
Size |
Viewing
Angle |
Field of View (in feet) |
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5 feet away |
10 feet away |
15 feet away |
25 feet away |
50 feet away |
100 feet away |
|
(mm) |
Width |
Height |
W
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H
|
W
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H
|
W
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H
|
W
|
H
|
W
|
H
|
W
|
H
|
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3.6
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74°
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55°
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7.5
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5.2
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15.1
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10.4
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22.6
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15.6
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37.7
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26.1
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75.4
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52.1
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151
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104
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4.0 |
69° |
49° |
6.0 |
4.5 |
12 |
9.0 |
18 |
13.5 |
30 |
22.5 |
60 |
45 |
120 |
90 |
|
4.3 |
65° |
45° |
5.6 |
4.2 |
11.2 |
8.4 |
16.7 |
12.6 |
27.9 |
20.9 |
55.8 |
41.9 |
111 |
84 |
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6.0
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42°
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32°
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3.8
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2.9
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7.7
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5.7
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11.5
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8.6
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19.2
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14.4
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38.4 |
28.7
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77
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57
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8.0
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32°
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24°
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2.9
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2.1
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5.7
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4.3
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8.6
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6.4
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14.4
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10.7
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28.7
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21.3
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57
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43
|
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12.0
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22°
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17°
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1.9
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1.5
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3.9
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3.0
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5.8
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4.5
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9.7
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7.5
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19.4
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14.9
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39
|
30
|
|
16.0 |
19° |
15° |
1.5 |
1.2 |
3.0 |
2.5 |
4.5 |
3.6 |
7.2 |
6.1 |
14.4 |
12.2 |
28 |
24 |
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What is digital video recording?
Digital video recorders (DVR) allows video images to be saved onto a computer hard drive. It is a revolutionary technology that is replacing old “time lapse video” due to DVR’s better reliability, better image quality, better capabilities, better viewing options, and better access and storage of video data.
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How is digital recording better than video?
VCRs have low-resolution levels which provide pictures to be grainy and not clear. Videotapes degrade within a short time to cause even more decomposition or become totally inaccessible. Video heads need cleaning from time to time or the video tape can come apart and jam inside the unit.
With DVR you don’t need to change tapes or even touch the system for long periods of time. DVR allows data to be recorded on multiple medium formats and gives better reliable surveillance. Backups can be accurately scheduled and made from multiple locations which in itself gives better security monitoring.
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How do I see pictures from a remote location?
You can use dial-up or high speed internet access and a standard web browser such as MS Explorer or Netscape. You simply dial in a telephone number from a computer modem to the system’s location and begin viewing (see demo).
With dial-up access, your frame rate is limited to 2 frames every 5 seconds. A better alternative is a DSL or cable modem connection, which can generally display 2-3 frames per second.
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Can I use existing cameras with this system?
Yes, you can use old, new, B/W and color CCTV cameras with the
iLink
Professioanls system, however, the cameras will need to have BNC connectors. Our technicians can handle almost any functionality that you would want in DVR.
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What guarantee do I have for this product?
iLink Professionals
offers a 0-Risk 29-Day Money Back Guarantee if you are
not satisfied with our product. We also offer a full
1-year parts & labor warranty on all new products
(see the policies link on the bottom for more details).
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of page
Will I have to buy anything else after I’ve purchased this system?
No, the package is fully complete and ready to begin service.
However,
iLink
Professionals offers off-site monitoring and system maintenance plans. Please
click here for more information.
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How do I know if I purchase this system now, that the price won’t drop next year?
The
iLink
Professionals system’s price will not decrease significantly anytime soon because the sytem is already priced at an extremely low rate. All hardware and software that provided with the system are quality components and priced to be competitive and to function properly for years to come. The small investment for peace of mind security pays for itself within a few months. There is not a way for this system to be priced lower without sacrificing quality and ongoing support.
Please note: We expect this product to actually increase in cost in the coming months.
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How far can I go back to retrieve images?
The
iLink
Professionals system is capable of up
3 weeks to 3 months of call-back time, however, this depends on the size of your computer’s hard drive. For example a 60 gigabyte hard drive can store video surveillance for up to one month. Larger hard drives are available for longer access times.
You have the option of backing up all recorded activity on inexpensive CDs, DVD, or video from one or multiple locations.
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Can I back recordings up permanently?
Yes, simply select the back-up option you wish in the software settings and transfer the data to a CD, DVD, Camcorder or video.
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Can I add more cameras?
Yes, you can add up to
16 cameras per system and you have options of camera types. Should you need more cameras
iLink
Professionals can customize a system to your needs.
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How is the system protected from unauthorized access?
The system is securely protected from unauthorized access. Only the system administrator can add operators and grant them with different access permissions.
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Do I need special lines or connections installed to be able to view remotely?
No, the system works on standard telephone lines. The system is capable of transmitting live and recorded images through regular phone lines or over TCP/IP networks. Multiple users can access it over LAN and the Internet.
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Is the system easy to operate?
The system is very easy to operate and you can be up and running within a few hours. Software is easy to configure to your precise needs, plus tech support is only a phone call or email away!
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How can I get help or tech support when I need it?
Simply
call or
email us with your question. However, we will from time to time check-in with you to be sure your system is functioning to your satisfaction.
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Why is this system better than standard security VCR and why should I buy it from
iLink
Professionals?
Soon, all surveillance will be done digitally. DVR provides more capability and options that far exceeds a time-lapsed video based system. DVR is more reliable and more secure than its counterpart, plus DVR is far cheaper to setup, operate, backup and maintain.
iLink
Professionals is committed to providing you a quality product and quality
service. We take a more direct approach to satisfy our customers by walking
them through product features and explaining in detail what they can expect.
We are always available and should you run into any problems we’ll be there
to solve them.
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